Privacy Policy

We collect information you voluntarily provide when you interact with our services, including:

• Personal identification details such as name, email address, phone number, and business address
• Company information including business registration details, trade licenses, and import/export documentation
• Financial information necessary for processing transactions, invoices, and trade financing
• Communication records including emails, messages, and call logs related to your trade inquiries
• Technical data including IP address, browser type, and usage patterns when you visit our website

RACTYSH Associates Pvt Ltd uses collected information for the following purposes:

• Processing and managing import, export, and logistics transactions
• Communicating with you regarding shipments, customs clearance, and trade documentation
• Complying with international trade laws, sanctions screening, and regulatory obligations
• Improving our services, website experience, and customer support
• Sending market insights, trade updates, and promotional materials with your consent
• Fraud prevention, risk assessment, and dispute resolution

We may share your information with trusted third parties strictly for operational purposes:

• Customs authorities, port authorities, and regulatory bodies for trade compliance
• Shipping lines, freight forwarders, and logistics partners for cargo movement
• Financial institutions and insurance providers for trade finance and coverage
• Legal advisors and auditors for regulatory compliance and dispute resolution

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data during transmission and storage
• Secure access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Staff training on data protection and confidentiality

You have the right to:

• Access, update, or request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Request a copy of the information we hold about you
• Lodge a complaint with relevant data protection authorities

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: ractysh.associates@gmail.com
Address: Coimbatore, Tamil Nadu, India